Registration and login
To order, you need to be registered and logged in.
Expert help in choosing the right items
Do not hesitate to contact us if you are not sure about your choice and need help choosing the optimal system and components for your project, our specialists will be happy to help you with the selection and recommend the right items !
Shipping and payment
|Czech Republic and Slovakia||PPL||bank transfer, credit card, COD (cash on delivery)|
|Germany, Austria, Poland, Hungary and other EU countries||UPS||bank transfer, credit card|
|Countries outside the EU||UPS||bank transfer, credit card|
|Your business and delivery address||You are a VAT payer (valid VAT number according to VIES )||VAT rate|
|Czech Republic||Yes||21 %|
|Czech Republic||No||21 %|
|EU countries||Yes||0 % (Reverse charge)|
|EU countries||No||21 %|
|Countries outside the EU||No||0 %|
Goods are usually shipped within 2-10 days.
Standard delivery time is indicated on each item.
Most of the standard items are permanently ex-stock.
In the case of multiple large orders, delivery times may be longer for some items, so we recommend ordering them in advance and, if delivery or installation of some items are required by certain date, we recommend to arrange for the required deadline in advance.
The standard warranty period is 1 year, for some items then 2, 3, or up to 5 years.
In the case of used equipment it is usually 6 months.
The warranty terms and conditions are governed by the General Terms and Conditions and the Warranty Claim Guidelines.
Individual warranty terms and conditions can be agreed upon on the basis of an individual contract.
We provide project preparation (component placement, cabling).
We perform professional installations with our own employees or through by us trained technicians of our business partners.
We provide training for shop personnel and companies installer technicians.
We provide contractual warranty and post-warranty service.